Technical Support with WebEx

WebEx easily allows you to share applications over the web. The MapMechanics technical support team can take control of your desktop and help you solve technical problems instantly.

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This has reduced the turnaround from a technical support issue significantly, and allowed the user minimal disruption.

A couple of clicks to share the application required.

You will then hand control to the remote user. This will enable a more thorough analysis of your problem.